Buying the right leads and the right tools for success. Part 2
Filtration can be a huge variable when it comes to pricing. Not only do the additional filters applied cost the company to apply but the bigger cost is the amount of finance leads that are discarded...
View ArticleAre you good at customer service?
read a great post on Drivingsales.com yesterday called Why You Lost your Best Customer that touched on an ongoing customer service experience that, despite many years of loyalty, ultimately led to...
View ArticleShould dealerships replace customer service with “Facebook Service”?
Nissan could start shifting some of its employees from the call centers to the web. This trend is not just being picked up by Nissan but by other companies as well. Continue reading →
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